German Design - Europe Made - World Care.
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GOODBOIS GALLERY
STORE & SHOWROOM
GOLLIERSTR. 37 MÜNCHEN-WESTEND
OPEN FOR YOU:
DI - SA
12 - 19
FAQs
We ship for free if your order is worth 150€ or more.
- Return: Please feel free to send your whole order or just parts of it back to us in case our products do not convince you. Please do not wait longer than 14 days after you receive your order for the return and make sure all products are originally packaged, unworn and flawless. The shipping costs have to be paid by our customers to prevent misuse and encourage a more environmentally friendly and responsible shopping behavior. The return address and all further information can be found on the return document which you received with your order. We reserve the right to take up to 30 days for refunds. If you are missing your return document, you can download it here, or request a new one via home@goodbois.de
- Exchange: If you want to exchange a product or just the size you can note this information on the return document and we will ship your exchange order for free as soon as your return order reaches our warehouse.We cannot pay for your return shipping. Otherwise, with an average order value, we would lose money.
- Complaint: In case your order has a flaw and you want to file a complaint or you received a wrong delivery you do not need to pay the shipping costs. Please contact our customer service home@goodbois.de to get your return label.
You can choose between GLS for 5€ and DHL for 7€ in Germany. In Munich we deliver via our logistic partner Skynet for 5€. Express orders are processed by Ilonexs for 15€.
Europe Shipping 20€
Worldwide Shipping 50€
Our international shipping providers:
Austria and Switzerland: GLS
Italy, France, Luxembourg, UK and Portugal: Skynet
Australia and USA: Fedex
On the 22nd of October 2022, we opened our first own store and showroom space, the Goodbois Gallery in Germany located in Munich, Gollierstr. 37. You are welcome to visit us! Opening times are regularly from Tuesday to Saturday from 12 AM - 7 PM. Additionally, we sell our collections at selected retailers in Germany, Luxembourg, Austria and Switzerland.
We have been working in a close relationship with our long term production partner in Serbia for over 10 years. We purchase our fabrics locally, from Turkey, Italy or France. All origins of our products are mentioned in our online shop. If a product is not made in Europe, we mention it in our online shop.
Most of our products are 100% cotton and should be washed at 30°. All instructions can be found on the care label on the inside of our products. If it is a product with brushed cotton we recommend to wash the product first before use. Brushed cotton can cause pilling.
Our collections are strongly limited with contemporary design and conceptual layouts so we generally do not restock styles. Occasionally, through random returns it can happen that single products become available again. We recommend to check our online shop from time to time so you do not miss out. Good luck!
For Marketing and Cooperations: marketing@goodbois.de
For Wholesale inquiries: sales@goodbois.de
For all other issues: home@goodbois.de